Why is my Brother printer saying there is no toner when there is?
The No Toner message appears if the toner cartridge or the toner cartridge and drum unit assembly is not installed correctly. Remove the toner cartridge and drum unit assembly. Remove the toner cartridge from the drum unit, and reinstall the toner cartridge back in the drum unit.
For most Brother Color toner printers, you need to override their built-in toner counter to continue printing with low toner cartridges. The process involves manually resetting the counter, which fortunately is relatively easy to do.
- Press the tiny reset button located beside the chip and hold for 10 seconds. Depending on the brand and model of the cartridge, you may not need to hold the button for 10 seconds, but it won't harm the cartridge so do it anyway just to be safe.
- Done.
Check the corona wire for any dirt or powder and clean.
The new toner cartridge not working may not be a cartridge problem but an issue with the corona wire. Check the corona wire for any powder or dirt and gently wipe clean using a lint-free cloth.
- On the printer control panel's Home screen, touch Setup ( ).
- Touch System Setup.
- Touch Supply Settings.
- Touch Black Cartridge or Color Cartridges.
- Touch Very Low Setting.
- Select one of the following options: ...
- After selecting your settings, try to print the job again.
This message is a reminder to have a replacement toner cartridge available. You do not need to replace the toner cartridge until print quality becomes unacceptable. You can change when the Cartridge is Low message displays by changing your Supply Settings options in the System Setup menu on the printer control panel.
The most likely fix for this problem is to take the cartridge out. If it's empty, replace it with a new cartridge. If it still has toner left inside, install it back in the printer, taking care to insert the cartridge properly. Always turn your printer off before attempting to change a cartridge.
This is typically caused by an incorrect selection made during the LCD prompting after a cartridge is replaced or the lock release lever did not snap securely over the ink cartridge when installing.
- Turn the power on.
- Open the front door.
- Press and hold the # button for 5 seconds.
- Toner menu will appear on screen.
- Select “TNR-HC”
- Select YES to reset toner TN660.
- Close the brother printer door.
- Your printer should be ready to print.
- Step 1: Verify that you didn't install a wrong toner cartridge. ...
- Step 2: Reinstall the toner cartridge or drum unit. ...
- Step 3: Reset the Brother toner or drum counter. ...
- Step 4: Verify the toner chip is included, clean and compatible.
Can you still print without toner?
You'll be able to keep printing until the black toner runs out. When the black toner runs out, you won't be able to print until you replace it.
- Unplug the interface cable if selecting Network or All Settings.
- Press Menu.
- Press the UP OR DOWN ARROW key to choose Initial Setup. ...
- Press the UP OR DOWN ARROW key to choose Reset. ...
- Press the UP OR DOWN ARROW key to choose the reset function you want to use.
Locate the cartridge sensors using the printer manual. The sensors are usually two small holes lined at the side of the cartridge, depending on the model.
The message 'Toner Life End' indicates the toner cartridge has reached the end of its expected life. To clear the 'Toner Life End' message, install a brand new, out of the box toner cartridge. Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges.
Open the front cover of the printer and press the CLEAR / BACK button. Press the following buttons on the keypad in this sequence, *, 0 and finally 0. Close the front cover. The warning message should now be clear.
The reset button is typically located at the top of the cartridge. A paper clip or similar object will be needed to press it. Once you've found the reset button, hold it down for about five seconds and release it. The printer should start up again and should be able to recognize the cartridge.
The message Replace Toner appears on the display if any one of the following occurs: - The toner cartridge is at its end of life and needs to be replaced.
On the back of the printer, use a dry cotton swab to clean the color Toner density sensors. CAUTION: Do not touch the surface of the Transfer Belt. Line up the tabs on either side of the Transfer Belt with the slots in the printer, and then push the belt into the printer until the belt clicks into place.
The most likely fix for this problem is to take the cartridge out. If it's empty, replace it with a new cartridge. If it still has toner left inside, install it back in the printer, taking care to insert the cartridge properly. Always turn your printer off before attempting to change a cartridge.
If you do not have a new toner cartridge at hand and need printing before obtaining it, you can continue printing about 20 pages(*1) by opening and closing the front cover or the output tray. Print quality is not guaranteed. This operation can be performed up to 5 times to continue printing.